IntroductionThe best leaders are the best problem solvers, leaders when faced with a problem, they take their time to analyze the problem and understand it so they can solve it. Being courageous, optimistic, resilient and open-minded are key aspects of effective leadership in resolving difficulties. “Leadership is simply the ability to transform a dream or vision of a desired future state into reality with and through the cooperation of other people. To dedicate your life to something worthwhile, your dream must be worth dying for” (Kehler). Therefore, this report shows how leaders should do or be to tackle problems effectively and in the best way. Company Background Xerox Corporations Limited is an American document management company that produces and sells photocopiers, displays, fax machines, printers, projectors, scanners and other related supplies. The Xerox Company was founded in 1906 as the Haloid Company in Rochester, New York, and was later known as Xerox in 1961. business by offering the best quality products and services. » (Balanchandra). Currently, the company has a market share in 130 countries and has around 60,000 employees. Xerox is ranked 130th in the list of Fortune 500 companies. The company performed well until 1999. However, the company recorded huge losses of $273 million and $94 million for the years 2000 and 2001 respectively. The structure of Xerox has a president who is the CEO - this person is the head of the company, the leaders of the company - accelerate the growth of the company and create value for our stakeholders, the board of directors - responsibility includes optimizing financial returns and creating value for our customers. , employees, suppliers, communities and other key stakeholders and executive speakers - they cover topics such as leadership, technology