Is virtual working beneficial or a hindrance in today's society? A virtual worker is someone who connects and interacts digitally, rather than having a physical office. To help determine the effectiveness of virtual teams, Elliott Enyedy, Regional Controller for Eurest Dining Services, is interviewed to shed light on the pros and cons of being part of a virtual team. Elliott is the perfect example of a typical virtual worker, he works mostly from home except when he needs to access an account to meet with clients or other colleagues. Although many people have mixed opinions about virtual working; nevertheless, if one has a good understanding of the team process, virtual working can be very effective, but only with the use of good communication and Elliott shares good communication within his team, which allows a great success. He shares good communication while being virtual. He doesn't always have colleagues coming into his office to ask him questions, which can be nice when he's trying to do his job; However, it's also bad because most of his communication is over the phone, so there can be a lot of phone etiquette. As a result, this can make communication more asynchronous than synchronous, because someone is waiting for a response and the response is not always given immediately. Another point he mentions is that not being in the office doesn't allow him to see his employees, so he has to trust that even if he doesn't see them, they are actually doing their job. As a leader, he shares that he always maintains open lines of communication with his district leaders to answer any questions and ensure they are on task. Although much of their work is done virtually, they come together from time to time for face-to-face meetings, which allows everyone to establish their goals and communicate how everything is going, as well as roles of each. be in achieving their goals. Working virtually means using technology to facilitate the communication process and build the team.