When it comes to conflict in a group or business, there are two distinct types: functional and dysfunctional. Functional conflict is constructive, supports your business goals, and improves performance. These are usually people who are genuinely interested in solving a problem and willing to listen to each other. Two commonly accepted techniques for functional conflict are the devil's defense and the dialectical method. In contrast, dysfunctional conflicts consist of disputes and disagreements that harm your business' performance. Usually involves people who are unwilling to work together to solve a problem and is often the result of personal issues. There are various methods used to deal with dysfunctional conflict, such as: integrating, forcing, and compromising. Functional conflict is often necessary to progress in the workplace; it positively pushes colleagues to improve. Devil's Defense, a functional conflict method, occurs when a worker plays the role of a critic. The worker in this role questions and critiques ideas proposed by the team....