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Essay / Grievance Handling Case Study - 540
Grievance HandlingTo make the work environment less stressful and positive, HR and line managers should help employees and departments on how to resolve problems that arise . Tata Steel encourages employees to report unprofessional behavior to management, while ensuring protection of the whistleblower in its “Whistleblower Protection and Reward Policy.” He assured that every worker can exercise this right without fear (Tata Review - A Rich Resource, 2013.p.8). This is the reason why we have enjoyed 86 years of business harmony, with no strike since 1928. Employee grievances and complaints are well addressed through informal and formal methods (Gopalakrishnan, 2012). According to Armstrong (2009), job security, healthy working conditions and an opportunity to express and resolve grievances are signs of good employee relations. Health and safety The moral and legal responsibility of the employer is to achieve a high level of health and safety in the workplace (106th Annual Report, 2013, p. 27). Workers must be aware of safe work practices to avoid unwanted suffering and losses. Hence the need for health...