The purpose of this essay is to critically reflect on and study an incident in a clinical context while using a reflective model. This will allow me to analyze and make sense of the incident and draw conclusions relating to personal learning outcomes. The importance of critical analysis and critical incidents will be briefly discussed, followed by the reflection process using the chosen model. The incident will then be described and analyzed and the people involved will be introduced. (The names of those involved have been changed to protect their privacy) and I will then examine the issues raised in light of recent literature relating to the incident. My essay will include a discussion of communication, interpersonal skills used during the incident, and finally evidence-based practice. I will conclude by explaining what I learned from this experience and how it will change my future actions. In accordance with the Nursing and Midwifery Council 2002, client details and placement location were not disclosed to maintain confidentiality. Critical incidents are snapshots of something that happens to a patient, their family or a nurse. It can be something positive or a situation in which someone has suffered in some way (Rich and Parker, 2001). Reflection and analysis of critical incidents is widely considered a valuable learning tool for nurses. Practice requires us to explore our actions and feelings and examine evidence-based literature, thereby bridging the gap between theory and practice (Bailey 1995). It also offers us the opportunity to change the way we think or practice, because when we reflect on an incident, we can learn valuable lessons about what worked and what didn't. In this way, we develop self-awareness and critical thinking and problem-solving skills (Rich & Parker 2001). Critical incidents??? “To be self-aware is to be aware of one's character, including one's beliefs, values, qualities, strengths and limitations. It is to know oneself” (Burnard 1992). I will use Gibbs (1988) Reflection Cycling. Indeed, Gibbs is clear and precise, enabling the description, analysis and evaluation of experience, helping the reflective practitioner to make sense of experiences and examine their practice. Taking action is key; Gibbs prompts to formulate a plan of action. This allows the reflective practitioner to look at their practice and see what they would change in the future, how they would develop/improve their practice. Gibbs (1988) includes six steps to complete a cycle that continually improves my nursing practice. and learn from experience for better practices in the future.