1. IntroductionThis research paper offers a suggestion on a possible way of implementing Total Quality (TQ), intended to help a colleague in its implementation within his or her organization. It provides theoretical and practical advice.2. ISO 9000 and Malcolm Baldrige Award as a starting point For some companies, choosing a starting point seems so difficult that they never start. This is called “total quality paralysis” (Oakland, 2003, pp. 339). When a company is not yet quite ready to implement TQ but wants to develop in this direction, there are several other options, namely obtaining ISO 9000 and carrying out a self-assessment according to the Malcolm Bardrige Award. Preparing for ISO 9000 includes many points that also need to be addressed during the TQ implementation process. It is also a prerequisite for cooperation for many companies. The Malcolm Baldrige Award highlights the importance of quality for the economic situation of the entire country, rewards high performance and superior competitiveness. It also encourages the exchange of information and experiences between American companies. The preparations are expensive but often subsidized by the government. Most companies that prepare for this award do not do so with the intention of winning the award. This helps them gain an overview of their status relative to the world's best organizations and identify potential areas for improvement (Kelada, 1996, pp. 328-329) (Goetsch and Davis, 2010, pp. 438- 439).3. Why should we implement total quality? First of all, we must become aware of the reasons why the current system is no longer acceptable and why the implementation of To......middle of paper.. ....process management systems. Boca Raton, FL: Auerbach Publications. Denning, S. 2011. Why Lean Programs Fail – Where Toyota Succeeds: A New Learning Culture. [online] Available at: http://www.forbes.com/sites/stevedenning/2011/02/05/why-lean-programs-fail-where-toyota-succeeds-a-new-culture-of-learning / [Consulted: April 8, 2014].Economist. 2009. Total Quality Management. [online] Available at: http://www.economist.com/node/14301657 [Accessed April 7, 2014] Goetsch, DL and Davis, S. 2010. Quality management for organizational excellence. 7th ed. Upper Saddle River, NJ: Prentice Hall. Johnson, WC and Chvala, RJ 1996. Total quality in marketing. Delray Beach, FL: St. Lucie Press. Kelada, JN 1996. Integrating reengineering with total quality. Milwaukee, WI: ASQC Quality Press. Oakland, JS 2003. Total Quality Management. Oxford: Butterworth-Heinemann.