They began to standardize warehouse management software, so that independent companies hired to manage Hershey warehouses could communicate better with each other. Allowing sufficient time to test the newly implemented IT systems allowed bugs to be ironed out and fixed before the systems went live. For example, Hershey's distribution centers learned that it was important to practice scanning barcodes on pallets to ensure they could be accurately tracked with their business software. Additionally, Hershey's employees became more actively involved in systems projects to ensure smooth transitions (Carr). Although the project had some critical issues, there were also areas of controllable failures. A significant and controllable area of ​​failure was the ERP system.