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Essay / Walmart Innovation Strategy - 724
This allows Walmart to fulfill more online orders and maximize inventory turns through e-commerce inventory efficiency (Wama, 2016). Additionally, with the My Productive app available to all Walmart members, managers can answer customer questions, access real-time sales trends and data, and refill specific items. Through the app, managers can also view customer feedback on intake surveys as they are submitted (Ibbotson, 2016). This allows managers to be aware of and respond to potential problems faster than ever before. So, Walmart uses smart labels with a scanner to allow employees to quickly understand which products need to be replaced so that shelves are reliably stocked and inventory is almost visible.