The narrator who saw the woman cleaning at the airport did not like the scene because she thinks there are better jobs and better options. However, we don't know if the woman doing the cleaning feels the same way. Oliver states in the poem, “Her beauty and her embarrassment struggled together, and neither could win.” (Line 13). Even though this situation seems very sad, Oliver tries to turn a sad situation into one full of hope and joy. The speaker sees how much the woman is struggling, but she thinks she is beautiful. Furthermore, the speaker's point of view shows that the maid has the right to "be in a happy place", which means that everyone deserves a good job. Oliver mentions, “Yes, a person wants to stand in a happy place, in a poem, but first we have to watch her while she looks at her work, which is boring enough” (line 16). This quote shows that the narrator doesn't like the fact that she does such a lowly job and yet she thinks she is beautiful. The author didn't understand her point of view, she has to do this job for a while.