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Essay / The Concepts of Reverse Logistics Decisions ) has gained popularity in recent years due to advances in technology and also the economic, social and environmental benefits that come with it. RL is a process that consists of a series of operations that start at the consumer level with the collection of products and end at the manufacturing facilities with the reprocessing of those products. The following article explored the different aspects of RL such as recycling, returns, remanufacturing, refurbishing, etc. The elements and components of the RL decision-making framework were closely examined. The paper reveals that adopting a strong RL model as one of the business strategies imparts the necessary integrity to a business by providing the ability to deal with product-related issues in a more or less transparent manner. Say no to plagiarism. Get a Tailored Essay on “Why Violent Video Games Should Not Be Banned”?Get Original EssayReverse logistics (RL) has gained popularity in recent decades due to the potential for recovering the value of used products . In addition to material recovery, waste management, parts or product recovery, RL is known for promoting “Green Business”. Agrawal, Singh, and Murtaza (2015) defined RL as “the sequence of activities required to collect the used product from customers for the purpose of either reuse, repair, remanufacture, or recycling or eliminate it. Despite the growing popularity of RL, many companies still focus only on the upward flow of supply chains and ignore the reverse flow of supply chains. However, due to growing environmental concerns, legislation, corporate social responsibility, customer awareness and sustainable competitiveness, integrating RL into operations has become more crucial than ever. Furthermore, technological advancements and the increasing use of e-commerce business models have generated an urgent need to develop sophisticated RL systems. Customers are more aware of the options available to them and expect great value for money when purchasing products. Therefore, businesses face the daunting task of gaining competitive advantage in the market to earn profits and survive market dynamics. Reverse Logistics (RL) and Related Aspects Integrating RL into operations is not limited to product returns. The practice of RL focuses on all aspects of RL – “from the collection of used products, their processing and finally to the processing results, namely recycled materials, spare parts, remanufactured products and disposal waste”. “Locating facilities close to the sources of used products, availability of resources for reprocessing, proximity to disposal sites or even customers are some of the strategies suggested by researchers for implementing RL systems. Integration of collection, inspection and consolidation of used products with advanced logistics activities. Realignment of the manufacturing process, information systems and returns processing for remanufacturing.RL Process DisassemblyCoordinationSupply chainInventoryRepair and after-sales servicesPlanning andremanufacturing controlCommunicate “to assist in the rapid and early disposal of returned products and also assist in remanufacturing planning. » Plan arrivals; capacity planning and material planning for remanufacturing or refurbishment, etc. Management of heterogeneous parts (new, reconditioned and interchangeable) for production; and manage a variety of inventories (used parts, new parts, replacement parts, finished goods and work in progress). Conceptual Decision Framework in RLM Many companies build their own decision-making framework. Lambert, Riopel, and Abdul-Kader (2011) proposed a building framework based on the seven important elements and further dividing the framework into three hierarchical levels (strategic, tactical, operational). The seven elements are: coordination system, access control, collection, sorting, processing, information system and disposal system. The coordination system provides the link between the lower level of RL and upper management while providing the opportunity for continuous improvement. The access control system includes the processes by which the consumer or customer declares the need to return to the company, and at this point the company can know which products are allowed to enter the RL systems and which are not are not due to their non-functionality. The collection system includes two stages: collection and transportation. The sorting system includes preliminary sorting of products, examination to decide on processing and cross-checking with the agency back at entry control. The processing system includes processing activities such as repair, reuse, recycling, refurbishment, remanufacturing, upgrading and repackaging of products. The information system is responsible for managing “information for each item regarding inventory and production planning and must be able to provide information for the improvement of product and customer satisfaction”. It is necessary for this system to be connected to the company system for managing inventory, items or production data. Per Lambert et al. (2011), the elimination system being the output of the RL system involves the following decisions: The decision to compensate a customer can occur at different points in the process and depends on company policy. The company may also decide to do nothing regarding the return. It is also possible that the same returned item must be sent back to the customer. This last obligation requires that the information system and all elements of the RL system track individual products. If an exchanged product is returned to the customer, it must be of the same model or of equivalent quality, performance and functionality. In the event that such a product does not exist, a monetary credit may be issued to the customer. The amount of the credit can, however, be disputed. The last sub-process involves shipping the product. It is very important to consider the economic aspects of each step and develop a framework that will be profitable for the business, in addition to being effective from a customer satisfaction point of view. Lambert et al. (2011) emphasize that there is no single reference model that can be used by all companies to make their supply chains and RL efficient and that, therefore, companies will have to find the most suitable solutions to the situation. RLCost is the most important element to make a valid decision in RL. Hazen et al. (2012) suggest considering the financial consequences of decisions and alternatives when developing and before implementing a framework”.
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