The hospitality industry is a multi-billion dollar industry that depends on the availability of free time and disposable income. A lodging facility such as a restaurant, hotel or entertainment park consists of many groups such as facility maintenance and direct business. Utilization rate is an important variable for the hotel industry. Just as a factory owner wants to use as much productive inventory as possible, instead of paying fixed costs while the factory is not producing, restaurants, hotels, and theme parks seek to maximize the number of customers they 'they deal in all sectors. This has led to the creation of services aimed at increasing the utilization rate of hotel collectors. Information on the products requested or offered is transmitted in the commercial networks used by both sellers and buyers. When considering different sectors, the barriers to entry of new companies and the competitive advantages of current players are very high. Among other things, the hotel industry enjoys an advantage in old classic venues, in initial and ongoing investment support, which is reflected in the physical maintenance of the facilities and in the luxury found there, as well as in specific questions adopted by the marketing sector. this organization, themed restaurants. The characteristics of staff working in direct contact with customers are also very important. The authenticity, professionalism and genuine concern for customer happiness and well-being conveyed by high-performing organizations constitute a clear competitive advantage. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an Original Essay Working in the hospitality industry can be fun and exciting, depending on your company and your place there. There are many jobs to choose from, although some jobs require you to have a degree, training, or years of experience. “Service providers recognize the importance of customer service and invest considerable amounts of effort, time and other resources in training programs aimed at improving customer service. Customers, in turn, are demanding higher levels of service. The importance of customer expectations in terms of quality of service has been recognized. However, there are relatively few studies that examine how customers' expectations of service quality and their subsequent evaluation of the service compare with those of service providers and even fewer that attempt to address the problem through programs training. people think of working in large luxury hotels or resorts, there are also motels, bed and breakfasts and many other employers. In any hotel or restaurant, however, similar places must be paid for. There are typically administrative staff, housekeeping staff, kitchen and waiting staff, cleaners/staff, reception staff and purchasing staff, who perform accounting tasks and provide similar support. In general, there are two main types of accommodation: hosting and administrative support. » The components of human resource (HR) flexibility and their potential relationship with firm performance have not been empirically examined. The authors hypothesize that the flexibility of employees' skills, behaviors and HR practices represent critical sub-dimensions of HR flexibility and are :.