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  • Essay / Hospitality Experience In Hospitality - 1610

    2001, The caterer's and hotelier's guide to money matters for hospitality managers, Butterworth-Heinemann, Oxford.Crouch, GI, Perdue, RR, Timmermans, HJP & Uysal, M. 2004, Customer psychology of tourism, hospitality and leisure: Volume 3, CABL Publishing, Oxfordshire, UK. Edwards, P, Edwards, S & Economy P 2005, Home-based business for Dummies, 2nd ed., Wiley Publishing, Inc, Hoboken, New Jersey. Hertzfeld, E. 2016, “How mobile can improve revenue management” , Hotel Management, vol. 231, number 4, pp. 68.House, B. 2016, “6 steps to improve the value of your restaurants”, Restaurant Hospitality, vol. 100, number 2, pp. 24.Keyt, JC, Yavas, U., Riecken, G. 1994, "Importance-Performance Analysis", International Journal of Retail & Distribution Management, Vol. 22 Issue 5 pp. 35 – 40. Kumar, P. 2010, Marketing of Hospitality and Tourism Services, Tata McGraw Hill, New Delhi. Sturman, MC, Corgel, JB 7 Verma, R. 2011, The Cornel School of Hospitality Administration: Cutting-edge Thinking and Practice, John Wiley & Sons, Inc, Hoboken, New