Or how to retain the employees they currently have even while recruiting for more. Employers spend a lot of money to hire individuals, but if they are too good at retaining them, then they have not only wasted that money, but also have to spend the same to find and hire another one. To keep employees, the company must try to keep them engaged, somewhat satisfied and motivated. Without these elements, the turnover rate can be very high, because these people also affect new and potential employees, through their direct attitude and word of mouth. According to the 2013 Gallup Report on the State of the American Workforce: 18% of employees are actively disengaged, dissatisfied and unmotivated workers with attitudes that can be contagious, doing the minimum required to keep their job, but without any real connection to their work. Management plays a role in retention, if you have poor leadership with poor communication and unclear expectations. Higher turnover could also be expected due to dissatisfaction and lack of